Privacy Policy

Welcome to SkillX (“we”, “our”, or “us”). SkillX is a peer-to-peer skill-sharing marketplace that connects learners with mentors across any subject or passion. We are committed to protecting your personal information and being transparent about how we use it.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding your information. By using SkillX — including our website, waitlist, and future platform features — you agree to the practices described in this policy.

2.1 Information You Provide Directly

• Email address — collected when you join our waitlist or create an account
• Name and display name — used to personalize your profile
• Profile information — skills, bio, profile photo, and social links provided by mentors
• Payment information — processed securely by our payment provider; we do not store raw card data
• Messages and communications — messages sent between mentors and learners on the platform

2.2 Information Collected Automatically

• Usage data — pages visited, features used, session duration, and clicks
• Device and browser information — browser type, operating system, and device type
• IP address — used for security, fraud prevention, and general location inference
• Cookies and tracking technologies — see Section 7 for details

We use your information for the following purposes:

• To send waitlist confirmation and launch notifications to your email
• To operate, maintain, and improve the SkillX platform
• To match learners with suitable mentors based on interests and skills
• To process session bookings and payments between mentors and learners
• To communicate with you about your account, sessions, and platform updates
• To prevent fraud, abuse, and ensure platform safety
• To analyze usage trends and improve our services
• To comply with legal obligations

We will never sell your personal information to third parties.

We share your data only in limited circumstances:

• Service providers — trusted third-party vendors (e.g. email delivery, payment processing, analytics) who process data on our behalf under strict confidentiality agreements
• Other users — mentor profile information (name, photo, skills, bio, ratings) is visible to learners on the platform
• Legal requirements — if required by law, court order, or to protect the rights and safety of SkillX users
• Business transfers — in the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction

We retain your personal data for as long as your account is active or as needed to provide our services. Waitlist email addresses are retained until you unsubscribe or the platform launches and accounts are migrated.

You may request deletion of your data at any time by emailing contact@nxgoai.com. We will process deletion requests within 30 days, subject to legal retention requirements.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request erasure of your personal data (“right to be forgotten”)
• Objection — object to certain types of data processing
• Portability — receive your data in a portable, machine-readable format
• Withdraw consent — unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at contact@nxgoai.com.

SkillX uses cookies and similar tracking technologies to operate and improve our website. You can control cookies through your browser settings.

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your data. No system is completely secure — please report any suspected security issues to contact@nxgoai.com.

SkillX is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” and, where appropriate, notify you by email.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: contact@nxgoai.com

Platform: https://skillx.nxgoai.com